CNE Asset Alliance LLC
PRIVACY POLICY
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
CNE Asset Alliance LLC ("we," "us," or "our") does NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any purposes unrelated to providing our direct services.
All text messaging originator opt-in data and consent records are kept strictly confidential.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors strictly for support services (such as customer service providers), and such use excludes SMS opt-in data and consent records.
1. INTRODUCTION
This Privacy Policy describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Visit our website
Submit a form
Request services
Communicate with us via phone, SMS, or email
Engage in sales, marketing, or events
If you do not agree with our policies and practices, please do not use our Services.
If you have questions, contact us at:
Email: [email protected]
Phone: +1 800-290-3493
2. SUMMARY OF KEY POINTS
Do we process sensitive personal information?
No. We do not process sensitive personal information.
Do we receive information from third parties?
No. We do not receive personal information from third parties.
How do we process your information?
We process your information to:
Provide and improve our services
Communicate with you
Process transactions
Maintain records of consent
Prevent fraud
Comply with legal obligations
We only process information when we have a lawful basis to do so.
Do we share your personal information?
We do not sell, rent, or trade your personal information.
We only share information in limited circumstances, such as:
With service providers supporting our operations
If required by law or court order
In the event of a business transfer
3. INFORMATION WE COLLECT
We collect personal information you voluntarily provide to us.
Personal Information
May include:
Full name
Email address
Phone number
Physical address
Payment information (when applicable)
SMS and email opt-in records (including timestamps)
Non-Personal Information
IP address
Browser type
Device information
Website usage data
Cookies and tracking technologies
Communication Records
Appointment details
Service history
Inquiry records
Feedback
4. HOW WE USE YOUR INFORMATION
We use your information to:
Provide requested services
Process transactions
Respond to inquiries
Send appointment reminders
Send service-related updates
Maintain communication preferences
Improve website functionality
Prevent fraud and enhance security
Comply with legal obligations
We do not send promotional messages without your explicit consent.
5. SMS MESSAGING & COMPLIANCE
SMS Terms
By opting into SMS services, you agree to receive text messages related to:
Appointment reminders
Customer support
Service updates
Opt-In Consent
You must explicitly opt in
We maintain timestamped opt-in records
We comply with the Telephone Consumer Protection Act (TCPA)
Opt-Out Instructions
You may opt out at any time by replying:
STOP
You will receive a confirmation message and no further messages will be sent unless you re-opt in.
All opt-out requests are processed within 24 hours.
HELP Instructions
Reply HELP or contact:
Email: [email protected]
Phone: +1 800-290-3493
Message Frequency
Message frequency varies based on your interaction with us.
Carrier Information
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, T-Mobile, Verizon, Sprint, and most regional carriers
6. COOKIES & TRACKING TECHNOLOGIES
We may use cookies and similar technologies to:
Improve website performance
Analyze user behavior
Enhance user experience
You may disable cookies through your browser settings, though some features may not function properly.
7. DATA RETENTION
We retain personal information only as long as necessary to:
Provide services
Fulfill transactions
Maintain consent records
Comply with legal obligations
Once no longer needed, data is securely deleted or anonymized.
8. HOW WE PROTECT YOUR INFORMATION
We implement reasonable technical and organizational safeguards to protect your data.
However, no system can guarantee 100% security. Transmission of data over the internet is at your own risk.
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
Access your personal information
Correct inaccurate information
Request deletion
Withdraw consent
Opt out of marketing communications
Restrict certain processing
To exercise your rights, contact:
Email: [email protected]
Phone: +1 800-290-3493
We will respond in accordance with applicable law.
10. CALIFORNIA, COLORADO & VIRGINIA RESIDENT RIGHTS
Residents of California, Colorado, Connecticut, and Virginia may have additional rights under applicable state laws, including:
Right to access collected data
Right to delete data
Right to correct inaccuracies
Right to opt out of sale or sharing
Right to non-discrimination
We do not sell personal data.
Requests may be submitted to:
[email protected]
Identity verification may be required before processing requests.
11. DO-NOT-TRACK SIGNALS
Currently, there is no uniform standard for recognizing Do-Not-Track browser signals. Therefore, we do not respond to DNT signals at this time.
12. INTERNATIONAL USERS
If you access our Services from outside the United States, your information may be transferred to and processed in the United States.
By using our Services, you consent to such transfer.
13. CONTACT US
If you have questions about this Privacy Policy or your personal information, contact:
CNE Asset Alliance LLC
Email: [email protected]
Phone: +1 800-290-3493
CONSENT
By using our website and services, you consent to this Privacy Policy.